Last Updated: 01/01/2025
Trovista, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.energy.trovistainteractive.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
1. Personal Data
Personally identifiable information, such as your:
- Name
- Email address
- Phone number
- Company name
- Billing and shipping information (if applicable)
that you voluntarily give to us when you fill out a form, register on our site, or communicate with us.
2. Usage Data
Information our servers automatically collect when you access the Site, such as:
- Your IP address
- Browser type and version
- Operating system
- Pages you visit and time spent on the site
- Referring URLs and search terms used
3. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to monitor activity on our website. You can disable cookies in your browser settings, but some site features may not function correctly.
How We Use Your Information
We use the collected data for purposes such as:
- Improving the user experience of the Site.
- Personalizing your interactions with our products or services.
- Responding to inquiries or processing orders.
- Sending promotional emails, newsletters, or special offers (with your consent).
- Analyzing website traffic and user behavior to improve functionality.
- Ensuring compliance with applicable laws and regulations.
Sharing Your Information
We do not sell your personal data. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with third-party vendors who perform services on our behalf (e.g., payment processors, email marketing platforms).
- Legal Obligations: We may disclose your information if required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
Your Data Rights
Depending on your location, you may have the following rights:
- Access and Correction: You can request access to the personal data we have collected and request corrections if it is inaccurate.
- Data Deletion: You can request that we delete your personal data, subject to legal requirements.
- Data Portability: You may request a copy of your data in a machine-readable format.
- Marketing Opt-Out: You can unsubscribe from promotional emails by clicking “unsubscribe” in any marketing email or contacting us.
To exercise any of these rights, please email us at info@energy.trovistainteractive.com.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Data Security
We use administrative, technical, and physical safeguards to protect your data. However, no security measure is 100% foolproof, and we cannot guarantee the complete security of your data.
Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover we have inadvertently collected data from a child under 13, we will delete it promptly.
International Users
If you access our site from outside the United States, your data may be transferred to, stored, and processed in a country different from where you reside. By using our website, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top. Please review it periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@energy.trovistainteractive.com